Summit Place Kia × ROI Systems AI
2026 AI Performance Dashboard
See how Summit Place Kia’s AI system is helping handle customer demand, create service opportunities, and generate potential service revenue.
Total AI Calls Handled
Service Opportunities Identified
Successfully Booked or Handled
Potential Booked Service Revenue
Performance data through August 11, 2026. Revenue figures represent estimated potential service revenue and are not audited collected revenue.
Section 01
Month-by-Month AI Performance
A look at the service appointments and potential revenue generated by the AI throughout 2026.
*August data is through August 11 only.
Oil Changes Booked
Other Service Appointments Booked
Potential Booked Service Revenue
| Month | Oil Changes | Diag / Other | Potential Revenue |
|---|---|---|---|
| Jan | 141 | 124 | $32,980 |
| Feb | 147 | 122 | $33,110 |
| Mar | 142 | 116 | $31,660 |
| Apr | 198 | 165 | $44,715 |
| May | 143 | 107 | $30,165 |
| Jun | 159 | 114 | $32,670 |
| Jul | 199 | 109 | $34,995 |
| Aug* | 72 | 28 | $10,660 |
Section 02
$250,955+ in Potential Booked Service Revenue
Oil Changes
Booked
× $80 average service value
Potential Revenue
Diagnostics & Other Service
Booked
× $175 average initial service / diagnostic value
Potential Revenue
Total Potential Booked Service Revenue
And that’s before the repair order grows.
The $175 service/diagnostic estimate represents the initial service opportunity only. It does not include additional potential revenue from:
- Parts
- Labor
- Recommended maintenance
- Brakes
- Tires
- Engine repairs
- Electrical repairs
- Fluid services
- Other repairs identified during diagnosis
The downstream revenue impact of these appointments may be significantly greater than the initial $250,955 estimate.
Section 03
95.6% of Service Opportunities Successfully Handled
Out of 3,190 identified service opportunities, 3,049 were either booked or successfully handled by the AI.
3,049
Successful / Resolved · 95.6%
141
Abandoned / Incomplete · 4.4%
Booked
65.4%
Successfully Handled / Transferred
30.2%
Abandoned / Incomplete
4.4%
Section 04
Oil Changes vs Other Service
Oil Changes
Total Opportunities
Diagnostics & Other Service
Total Opportunities
Section 05
More Than $400,000 in Potential Service Opportunity Influenced
Potential Booked Service Revenue
Potential Opportunity From Successfully Handled / Transferred Customers
Total Potential Service Revenue Influenced
Not every valuable customer interaction ends with the AI directly finalizing an appointment. In many cases, the AI identifies the customer’s need and successfully routes the opportunity to dealership personnel.
These successfully handled interactions still represent valuable service opportunities entering Summit Place Kia’s service operation.
All figures represent potential revenue opportunity, not guaranteed collected revenue.
Section 06
8,675 Calls. One AI System.
Total AI Calls Handled
Revenue-Related Service Opportunities
Additional Customer Interactions Handled
Beyond service scheduling, the AI has also helped handle thousands of additional dealership conversations including general customer questions, dealership information, appointment inquiries, call routing, and sales-related questions.
The AI’s value extends beyond the appointments it creates — it also helps absorb thousands of customer interactions that would otherwise require dealership staff attention.
Section 07
A Potential Next Opportunity: Sales AI
The call data also shows customers using the AI for sales-related questions and vehicle inquiries, even though the current implementation is primarily focused on service. A dedicated Sales AI Agent could potentially extend the same coverage to:
- Vehicle availability questions
- Buyer inquiries
- Lead qualification
- Customer information capture
- Showroom appointment scheduling
- Sales call routing
- After-hours buyer inquiries
- Lead follow-up
The service AI has already demonstrated what automated customer coverage can accomplish. Sales may represent the next opportunity to expand that impact.
Section 08
Summit Place Kia AI — 2026 YTD
Calls Handled
Service Opportunities Identified
Booked Service Opportunities
Successfully Booked or Handled
Potential Booked Revenue
Potential Revenue Opportunity Influenced
More Than Call Automation.
Summit Place Kia’s AI system is helping answer demand, create appointments, protect service opportunities, assist customers, and generate measurable potential revenue across the dealership.